Orders

We will describe the proceeding of orders:

  1. The Customer’s Shopping Cart is created after selecting the “Add to Cart” option. This option does not oblige the Customer to purchase these products.
  2. In order to make a purchase, the Customer selects the “Proceed to Checkout” option. You will be redirected to a page where you can complete your order.
  3. The Customer selects a preferable delivery option and payment method.
  4. Afterwords, read the kral.ee online store Sales Conditions and check the box next to the option “I agree to the kral.ee online store Sales Conditions”.
  5. After selecting the “Complete Purchase” option, an invoice prepared for the Customer will appear on the screen. A copy of this invoice will be sent to the e-mail address which the Customer has provided at the Checkout.
  6. The Customer checks that all information is correct, including the information regarding the Recipient and the Sender.
  7. The Purchase-Sale Contract is in effect once Kral OÜ has received the named price amount (a 25% deposit or a 100% purchase order) on their bank account.

The Customer cannot change an order once the purchase has been completed. In order to make a change, please contact us – Kral OÜ: www.kral.ee , Phone number: (+372) 50 100 15, e-mail: info@kral.ee.

Payments

The Customer selects a preferred payment method on the purchase completing page. We kindly ask you to check whether you have entered correct information before completing the purchase.

The products in stock can be purchased with the following payment methods:

  1. Select either a 25% prepayment or pay 100% of the amount on the purchase order.
  2. Select a direct payment via an online bank or purchase order. The invoice will be sent to the Customer’s e-mail address after confirming the purchase. The payment date is 7 days after the invoice has been presented. Your purchase order and deposit contract will be canceled, should you not pay the prepayment.
  3. Select whether you would like to receive the order within 2-3 business days or if you wish to have a special arrangement.
  4. Before or upon the day of receiving the order, the remaining 75% of the amount is paid. The payment can be made during the delivery via cash or card.

When purchasing products to order, the payment methods are as follows:

  1. Select either a 25% prepayment or pay 100% of the amount on the purchase order.
  2. Select a direct payment via an online bank or purchase order. The invoice will be sent to the Customer’s e-mail address after confirming the purchase. The payment date is 7 days after the invoice has been presented. Your purchase order and deposit contract will be canceled, should you not pay the prepayment.
  3. Select whether you would like to receive the order within 5-8 weeks or if you wish to have a special arrangement.
  4. Before or upon the day of receiving the order, the remaining 75% of the amount is paid. The payment can be made during the delivery via cash or card.

When making a combined purchase: products in stock + to order:

  1. When making a combined purchase, select either a 25% prepayment or pay 100% of the amount on the purchase order.
  2. Select a direct payment via an online bank or purchase order. The invoice will be sent to the Customer’s e-mail address after confirming the purchase. The payment date is 7 days after the invoice has been presented. Your purchase order and deposit contract will be cancelled, should you not pay the prepayment.
  3. Select whether you would like to receive the order within 5-8 weeks or if you wish to have a special arrangement.
  4. Before or upon the day of receiving the order, the remaining 75% of the amount is paid. The payment can be made during the delivery via cash or card.

ILLUSTRATING AND EXPLANATIVE TABLE:

IN STOCK

TO ORDER

COMBINED ORDER:
IN STOCK + TO ORDER

STEP 1 – PAYMENT 1) 25% PREPAYMENT DEPOSIT (the remaining payment information (75% of total sum) is decribed in Step 4)
2) 100% FULL PAYMENT
1) 25% PREPAYMENT DEPOSIT 1) 25% PREPAYMENT DEPOSIT
STEP 2 – PAYMENT METHOD 1) DIRECT BANK TRANSACTION
2) PURCHASE ORDER (Sent to the Customer’s e-mail, The payment date is 7 days after the invoice has been sent)
1) DIRECT BANK TRANSACTION
2) PURCHASE ORDER (Sent to the Customer’s e-mail, The payment date is 7 days after the invoice has been sent)
1) DIRECT BANK TRANSACTION
2) PURCHASE ORDER (Sent to the Customer’s e-mail, The payment date is 7 days after the invoice has been sent)
STEP 3 – DELIVERY 1) THE CUSTOMER PICKS UP THE DELIVERY ( A precise date and time is confirmed for the pick up from our stockroom– Sõpruse pst 2, Tartu)
2) FREE HOME DELIVERY WIHIN 2-3 BUSINESS DAYS (A precise date and time is confirmed for the free delivery within Estonia)
3) SPECIAL ARRANGEMENT (for example: your home is being built and you wish to receive the order in 2 months. We are pleased to store your order in our stockroom until delivery time).
1)DELIVERY TIME 5-8 WEEKS:

1.1) THE CUSTOMER PICKS UP THE DELIVERY                            A precise date and time is confirmed for the pick up from our stockroom– Sõpruse pst 2, Tartu)
2) FREE HOME DELIVERY WIHIN 2-3 BUSINESS DAYS (A precise date and time is confirmed for the free delivery within Estonia)
1.3) SPECIAL ARRANGEMENT (for example: your home is being built and you wish to receive the order in 2 months. We are pleased to store your order in our stockroom until delivery time).

1) SPECIAL ARRANGEMENT (depending on the order and the furniture available in the stockroom, the customer’s wish to receive the delivery as soon as possible etc.)
A special arrangement allows the customer to pick up the merchandise or to select our method of transport to the selected location in Estonia.
STEP 4 – RECEIVING THE PURCHASE (AND PAYING THE REMAINING 75%) 1) DELIVERING THE PURCHASE FOR THE ARRANGED DATE
2) PAYING THE REMAINING 75% AMOUNT (Prior to or upon the delivery day. Pay in cash or by card) AND DELIVERING THE PRODUCTS FOR THE ARRANGED DATE
1) PAYING THE REMAINING 75% AMOUNT (Prior to or upon the delivery day. Pay in cash or by card) AND DELIVERING THE PRODUCTS FOR THE ARRANGED DATE  1) SPECIAL ARRANGEMENT (Products available in our stockroom follow the same steps as described in the “IN STOCK” category. The products to order follow the same steps as described in the “TO ORDER” category.